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Archive for the ‘Branding’ Category

Client Spotlight: Universal Circulation

Tuesday, May 15th, 2012
Universal Circulation

The Ultimate “Thrust in Sales”

Why are my sales team not working the phones today? Wonder what their sales pipeline really look like? OMG! we have to start looking for another sales manager, now that he is going to the competition. Who will have the time to train the new person, once we find someone we really like? Wonder how long we can keep the next person, before he or she takes another job? We really need 3 full time sales people full time to build up our pipeline over the next 3 months, but we can only afford to hire one person.

How much more can we pressure our sales team to generate better results? I am so tired of babysitting our sales people, and I feel like it is a full time job to have an in-house sales team. Sounds like questions you keep asking yourself, or something you and the other owners keep discussing at board meetings or on a daily basis behind closed doors?

If it feels like your wheels are spinning and not going anywhere, then maybe you should consider hiring a sales team you can count on.

Universal Circulation is an integrated customer acquisition & retention company. They provide their clients with unparalleled effectiveness when it comes to outbound telemarketing services, inbound customer service support, and outside sales such as in-store and kiosk sales of virtually any products and services.

The Reliable Sales Team (100% based in the U.S.)

With Universal Circulation on your side, you can have access to a high-performance sales staff trained to bring you new business, cultivate long-term relationships, maximize opportunities, and, ultimately create a positive impact on your brand and on your bottom line.

Identify, Create, and Convert…

Driving sales for their customers is about helping the sales people identify prospects, create opportunities, convert leads and most importantly build relationships on behalf of their clients. Universal Circulation has perfected their process and methods during the past 25 years, and they might be the outside sales and customer retention team you should consider before going through another frustrating period with your in-house sales team.

Kompani Group developed the following:

“Thrust in sales” services include:

  • Telephone sales and marketing
  • Outsourced customer service
  • In-person demonstrations
  • Live, in-person sales
  • In-store promotions
  • Retail kiosk sales private-labeled for your business.
Identity Collage

Branding / Identity

Browser

Website

Flyer

Pull Up Banner / Tradeshow Ad

Afterall outsourcing sales and customer services save their clients from the hassle and liability in hiring, training and paying for salespeople who might not be performing as well as they should. Face the facts, salespeople are always looking for a better opportunity to grow professionally or find a higher earnings opportunity. Also, it has been proven that most in-house sales people become complacent without the right kind of supervision, challenges and constant performance monitoring.

Contracting with Universal Circulation guarantees longevity in a company’s sales and customer retention efforts.

Apple tops the list of the most valuable brand with an estimated brand value of 153 Billion dollars

Tuesday, May 10th, 2011

The value of a strong brand is indisputable and often accounts for at least 50 percent of the total market valuation

While being remembered is essential, it is becoming harder every day. A strong brand stands out in a densely crowded marketplace. Translating the brand into action has become an employee mantra.  There is substantial evidence that companies whose employees understand and embrace the  brand are more successful.  What began as corporate culture under the auspices of human resources is fast becoming branding, and the marketing department runs the show.

Click Here To See Interesting Commentary From Cristiana Pearson at Millward Brown

 

 

KNOWLEDGE IS POWER – and a Great Way to Differentiate Your Business

Saturday, April 23rd, 2011
At Kompani Group we believe in empowerment.  Whether it is our clients or our own team, we view it the same way. We always strive to arm all of our stakeholders with the best tools and the best information.  As B2B marketing evolves at break-neck speed it becomes increasingly evident that CMO’s are buying into this philosophy.  The game is not about jazzy ads, but about delivering meaningful information to the marketplace.  Our good friends at Desantis Breindel have written a spot-on white paper on this topic.  In keeping with their philosophy that “content is the gift that keeps on giving,” we are sharing it with you. 

www.desantisbreindel.com/whitepapers/content-the-new-creative-desantis-breindel.pdf

Give them a visit at www.desantisbreindel.com and follow them on Twitter

USA Datanet launches new web site at www.usadatanet.com

Monday, March 14th, 2011

Get to Know USA Datanet. You will like their people focused culture

USA Datanet is a wholly-owned subsidiary of Warwick Valley Telephone Company. This publicly traded (NASDAQ: WWVY) carrier, headquartered in Warwick, New York has been the provider of choice for businesses and residences for over 100 years. Warwick Valley Telephone is an Incumbent Local Exchange Carrier (ILEC) in parts of Orange County, New York with Competitive Local Exchange Carrier (CLEC) status throughout New York and New Jersey.

When Warwick Valley Telephone acquired USA Datanet, it added the full capabilities of an experienced, market-leading communications technology company. Together, the two brands scope of services include voice, data/Internet, video, e-fax, email, conferencing and mobile communication.

Powered by Technology

The Hosted IP Voice system by USA Datanet utilizes high-speed Internet Protocol (IP) connections to carry both voice and data communications on a single, broadband conduit. This allows for:

  • Secure, fast, reliable connections
  • Dedicated, T1-level Internet access
  • Transmission via private connections, not public Internet
  • Network privately owned and managed

Supported by People.

And while the technology is advanced, the USA Datanet advantage is the tireless personal service we provide to each and every client.

  • Expertly trained technicians and installation specialists
  • US-based customer service call center
  • User-friendly control panel available 24/7 online
  • Simplified vendor management – one contact, one contract

Wellient launches their new web site at www.Wellient.com

Friday, March 11th, 2011

Wellient empowers you to take a proactive role in your daily health routine.  Working for you around the clock with personalized medication reminders, adverse interaction alerts, automatic prescription renewal counts, daily follow-up upon hospital discharge, health test monitoring, portable health records, emergency response in case of accident, medication price comparisons and traditional and non-traditional medical information tailored to what you say is important to you. Stay on track, be healthier, feel better, stress less and save time and money.  Wellient is easy and low-tech for you to use, but high-tech and robust behind the scenes.

By launching a comprehensive new platform of health management and information services, they are transforming your medical history into usable and potentially life-saving information. It is no secret that a bewildering and fast-growing amount of data is available on the Web. A filtering service focused on the most reliable sources of information is needed. A service that is built around your specific needs. We are out to help change attitudes and behavior in a friendly, private and easy way.

Road America launches their new web site at www.Road-America.com

Thursday, March 10th, 2011

Because experience and scale really do matter when it comes to something as important as emergency assistance, here’s one important thing you should know about Road America:  on a 24/7/365 basis, they provide consistently high quality assistance services to more than 21 million valued customers of our 120 major corporate clients.  Since 1978 they have set the standard for providing assistance services in the United States, Canada, Puerto Rico and the US Virgin Islands.  They handle all our communications with you and your clients personally – nothing is outsourced. Our state-of-the-art Call Centers In Miami, Florida, and Columbus, Georgia, route every caller to exactly the right Service Provider for that unique disablement.  From an available network of 50,000, they have carefully selected 15,000 rated, qualified, insured, trained and inspected Providers.

BACKED BY THE STRENGTH OF MAPFRE®

Their horsepower isn’t confined to North America, either.  As the US subsidiary of MAPFRE Asistencia, their network has a direct presence in 43 countries, offering insurance, reinsurance, assistance and specialty risks services.  They custom tailor products and services to meet the needs of thousands of corporate clients and millions of their insureds around the globe.  The group is certified as conforming to the ISO 9001:2000 International Quality Standard, and has earned Moody’s A1 financial rating every year since 2002.

Click here to visit the Road America Website.

Kompeteyouwin.com because every business depends on having a winning online presence.

Friday, August 6th, 2010

Kompani Group has launched another incubator brand, and we named it Kompete because  the space they operate in is extremely competitive and the services offered by Kompete can be vital to any company which finds itself in its own very competitive business environment.

Web Design Miami

This new web design and online marketing company is a new breed of no-nonsense interactive company, where functionality, cost effectiveness, design and strategic ideas are guaranteed.  Kompete’s mission is to always to seek to empower the client to manage their websites in-house, thus allowing Kompete to focus its efforts on delivering online results for the client’s business.  Their unquenchable thirst for new ideas and tireless advocacy of working smart assure the clients that their online solutions will outperform their competition’s online efforts, today and in the future.

Kompete offers cost effective smart web site packages for any size budget, and their crew is passionate about creating winning online solutions for any type of business model.  Their creative, technologically advanced, and flexible interactive solutions will stand the test of time, propel lead generation, online orders and impress visitors.  At Kompete you always win, because they understand that their success is only through their clients’ success.

What exactly is online social marketing?

Sunday, July 11th, 2010

Social Online Marketing is one of the up-and-coming Online Marketing tactics. Social Online Marketing is done by using Social Networking websites, which is part of the Web 2.0. Social Online Marketing is not only a popular and effective strategy of marketing, but it is easy and fun. By promoting yourself and your company into the online community (outside of your own website) you are participating in Social Online Marketing.

So what exactly is Social Online Marketing? Social Online Marketing requires the use of Social Networking sites such as LinkedIn, FaceBook, Digg, Blogger, Twitter and YouTube to add/edit content for others to be able to access. Information placed on such sites allows consumers to not only view it, also link to it and/or post their own comments about it.  The end result of Social Online Marketing is to increase visibility on Social Networking Sites, create inbound links, and increase traffic to your website which can be tracked through analytics software.

Not only are Social Networking sites useful for Social Online Marketing, their content can also be informational to their viewers. Social Networking sites can allow people to catch up on trends in the Internet world. There are many blogs for example that offer information solely on Internet news. Social Networking sites don’t just give information on the Internet; they can also give readers access to almost any information imaginable.

Although consumers are in control of Social Networking websites, they don’t have full control; Social Online Marketers can also participate in these sites. Customers don’t necessarily want to be marketed to all the time, but they want to be communicated with, which can be done through online discussions. Consumers are out there expressing their thoughts, opinions, recommendations and complaints about your products regardless and not accessing/engaging in these conversations is ignoring an excellent opportunity. By engaging in conversations with your customers and hearing their thoughts, you can get feedback on what changes/improvements your product can use as well as give you an opportunity to address their views through your comments. All the hype of Social Online Marketing is causing an exponential growth in users and its possible uses as a powerful online marketing tool.

Before starting your Social Online Marketing campaign it is important to think about what exactly it is that you are marketing. Brainstorming about your Online Marketing goals should include research of your target demographic and your key competitors.

Once able to locate your target audience it will enable you to answer key points that define what Social Online Marketing tactics will be successful. The following are questions to keep in mind about your users when determining how to proceed in your campaign: where do they spend a majority of their time when online? (or sometimes even when offline) and what are their hobbies, interests and needs?

By researching your leading competitors you can gain knowledge of how they have tackled Social Online Marketing. Whether competitors have published in wikis, posted on blogs or created a Facebook Fan page they should all be easily traceable through their website. Many Online Marketing attempts can be found just by performing a link search of their website.

You can create a custom Social Online Marketing plan for your website since you now know who your consumers are, information about them and what your competitors have done.

Although Social Online Marketing is relatively easy to perform, it is nearly impossible to engage in every single website out there, nor is not necessary (in most situations) to use every form of Social Online Marketing. The more relevant avenues your campaign exhausts the more likely you are to have a successful results, which more often than not means the more time you have to spend on your Online Marketing campaign the better your results will be.

There are massive amounts of Social Online Marketing websites currently available, with literally hundreds of new ones emerging each month making it even more impossible to access them all.

Examples of Social Online Marketing websites include, but are not limited to:

  1. LinkedIn is a Social Networking website that revolves around networks of professionals. Your professional network of trusted contacts gives you an advantage in your career, and is one of your most valuable assets. LinkedIn exists to help you make better use of your professional network and help the people you trust in return. Their mission is to connect the world’s professionals to make them more productive and successful. They believe that in a global connected economy, your success as a professional and your competitiveness as a company depend upon faster access to insight and resources you can trust.
  2. FaceBook is another Social Networking website that gives users the ability to keep in contact with friends. People can publish notes, upload photos, view news from friends, join networks and so much more. By posting a photo of your brand on your companies FaceBook page it allows friends to view your product and hopefully generate traffic to your website.
  3. YouTube is a video sharing/distributing Social Networking website. It allows visitors that don’t register the ability to watch videos or those who do register the ability to access the websites full potential, offering many of the applications that sites like Linkedin do. YouTube is one of the fastest growing and largest Social Networking communities currently available, so it is a great avenue to perform Social Online Marketing.
  4. Blogger is one of the more popular blogging networks. By commenting in open-ended conversational marketing it allows the community to have a lot of control over conversations. Social Online marketers can create their own blog to share specific information to the community and plug their own product/brand.

In most Social Online Marketing communities it is recommended to not start out by promoting your brand or website. If you start out by “spamming” you are likely to get kicked out of that social community. Not only could the site administrators ban you from their site, but it could also scare consumers away from your direct online marketing tactics.

What is the next step? Initiating contact with your customers is important, but it is just as useful to continue to keep contact with them. You can’t just start something and not finish. Starting posts on a blog is great, but you need to show users that you are not just visiting, but are there often to listen to them. Customers are likely to add comments or thoughts to your posting which would in turn require a response from you.

Social Online Marketing sites are useful, but their content needs to be easily accessible by searchers. By making access to your Social Online Marketing attempts possible through a link on your website it makes less work for your users to view them.

So you were able to define your audience, locate your customers on the Internet, build a social relationship with them and promote your brand and website through Social Online Marketing. How can you tell if your Social Online Marketing techniques are working? Most analytic software allows goals to be set up and allows for the monitoring of conversion rates. (Note that you need to know what you are measuring first)

When just beginning your Social Online Marketing campaign it is recommended to perform one technique at a time. If using more than one Social Online Marketing technique it could be hard to tell which one elicits what results. To be certain which tactics work best, you should start your campaign by performing one Social Online Marketing form at a time. If you start a multitude of tactics at one time it will more than likely give you an excellent result, but will leave you wondering which one is better for me.

On the other hand, if you are familiar with Social Online Marketing and know which forms are necessary for your campaign it is best to perform more than one tactic at a time. By promoting multiple forms of Social Online Marketing at once it will give you quicker results than marketing just one at a time.

At Kompani Group we offer monthly online social marketing maintenance services. Ask us about what we can do for your company.

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Selecting the Right Name for Your Brand

Thursday, July 8th, 2010

One of the first challenges entrepreneurs face in building their brand, regardless of the industry, is selecting an appropriate name to identify and distinguish their products or services in the marketplace.

That is the principal function of trademarks – a unique identifier that signals to potential consumers the source of particular goods or services. Entrepreneurs and prospective business owners must be savvy from the start in choosing a name that not only accurately reflects their brand aesthetic but that also serves as a trademark, because all names are not created equal. There are some names that make excellent brand identifiers and work very well as trademarks, and others that do not work as well and may not qualify for trademark protection before the United States Patent and Trademark Office (USPTO).

So how do you select the right name for your brand? Here are a few Dos and Don’ts for choosing a truly distinctive trademark that will stand out among consumers and sail smoothly through the USPTO registration process.

1. Do Select a Fanciful or Arbitrary Mark: These types of trademarks are accorded the highest level of trademark protection by the USPTO because they are the most distinctive. Fanciful marks are picked right from one’s imagination, perhaps derived from another word or language or an amalgam of letters that have never been used before so they are novel in identifying any kind of goods or services. Arbitrary marks make use of known words or phrases to identify completely unrelated goods or services. These marks are highly distinctive and also work well as trademarks. Examples of fanciful and arbitrary marks include CLOROX® and APPLE®, respectively.

2. Don’t Choose a Merely Descriptive Mark: Words or phrases that simply describe your goods or services are not very effective as trademarks and are highly scrutinized before the USPTO. These marks are “merely descriptive” and often do not function as trademarks because they lack sufficient distinctiveness for consumers to associate the mark with one particular source of the goods or services. Consumers generally do not associate descriptive marks as a unique source identifier but rather as a description of what they are purchasing. Avoid marks that directly tell consumers what you’re offering. Don’t brand your highly innovative 360° rotating vacuum cleaner as “Rotating Ball Vacuum”, consider instead something like “DYSON®.”

3. Do Select a Suggestive Mark: One way to avoid a “merely descriptive” issue is to select a mark that is suggestive of what you are offering. These marks do not immediately call to mind what your goods or services are, but require some additional thought or leap of imagination. Suggestive marks are fairly strong trademarks and are generally allowed protection by the USPTO. Examples of suggestive marks include “RAYBAN®“ or “ALEVE®“.

4. Don’t Use Your Name or Names of Places: Proper names and surnames are generally not accepted as trademarks unless they have acquired distinctiveness for particular goods or services in the marketplace. This usually requires years of use and extensive marketing to establish the name as a brand and not merely a surname among consumers. Geographic names are also heavily scrutinized because the USPTO is reluctant to grant applicants exclusive rights in such names. Avoid marks that are geographically descriptive of your products, or, depending on the goods or services offered, marks that are geographically descriptive and likely to cause confusion among consumers as to the place of origin of the goods or services. Geographic marks are permissible when used in an arbitrary manner or otherwise unlikely to impact customer purchasing decisions regarding place of origin. Examples include “VINTAGE HAVANA®“ or “100% CAPRI”. The foregoing should not be confused with regional origin marks, such as “CHAMPAGNE” from France or “PARMA” ham.

Choose your brand name wisely. It is the means by which consumers will recognize and ultimately purchase what you are selling, whether it’s cars or canned fruit. Select a name that is unique, memorable and that stands out in the minds of your target customers. For more trademark insights and examples of fanciful, arbitrary, suggestive, descriptive and generic marks, visit the Frequently Asked Questions section at www.FlatFeeTrademark.com.

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Making Design Matter is now evident on WolkDesign.com

Monday, June 14th, 2010

Making Design Matter.

The new Michael Wolk Design Associates’ web site has been launched. Kompani Group helped Michael Wolk convert his old site into a more user friendly showcase of his work. Check out the new site at www.WolkDesign.com

Making Design Matter. That’s our philosophy at Michael Wolk Design, and just like our design itself, it works on several levels. Making implies action. Our creative process doesn’t end in thought or discussion – it ends in creation. Every idea is developed to its fullest potential here, rather than passed off to someone else. Design is what we make. Anyone can create something functional, and anyone can create something beautiful – but true design will always accomplish both. PRATT had a motto – “Be true to your work and your work be true to you.” In my experience, being true to your work means allowing design – rather than money, politics, or other outside influences – to control the energy. Design is design; everything else is everything else. And we make design matter, in the sense that it needs to be physical. It transcends fantasy and speculation; it is exciting and inspiring, while remaining firmly grounded in the reality of time constraints and budgets. Most important of all is making design matter. Design matters to me – it’s what i love to do, and it’s what i do better than anybody else. Making Design Matter is what I stand for.